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Credit to Experian for giving me back my £2
It was only £2 but we did receive a refund cheque in the postA few weeks ago, following one of your articles on credit reports, I ordered my statutory credit report from Experian. After entering all of...
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Ikea's customer service just didn't deliver
We received a faulty chair but couldn't get a replacementIn early December, I went to Ikea Croydon and purchased two Ekenas chairs. They were too bulky to take with me so I paid £29 for them to be...
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No cashback as Bosch refuses to give us our £50
We were promised the deal when we bought a new vacuum cleaner from John LewisI purchased a Bosch vacuum cleaner from John Lewis, Kingston, in October last year. The Bosch sales representative made...
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Three scraps charges for 0800 calls from mobiles
Mobile operator's new customers will benefit from today, and existing users can sign up for free service without extending existing contractThe cost of calling 0800 numbers from mobile phones will be...
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Complaints survey reveals UK's best and worst neighbourhoods
Noisy neighbours and messy homes and gardens account for more than half of all official complaints to local councilsFrom disputes over leylandii to rows about barking dogs, in the first nine months of...
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New childcare vouchers: all you need to know
We explain how the new childcare voucher scheme will work, who can claim, and how it compares with the current systemThe government has announced plans to make childcare more affordable for millions of...
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TalkTalk raises its broadband and TV package prices
Broadband provider that shook up the telecoms market with ultra-low prices will add new Sky channels to its Plus TV packageTalkTalk customers will pay up to £42 a year more for their broadband and TV...
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Asos sees £400m wiped off value as sales growth and margins disappoint
Shares in online clothing company dive as improved sales fail to prevent expansion costs hitting targets at home and abroadMore than £400m was wiped off the value of internet clothing giant Asos on...
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Q&A: Counting the cost of the new £1 coin
The Royal Mint is taking on the counterfeiters by replacing the humble £1 coin – but businesses say there is a flipsideIn today's budget, the UK Chancellor, George Osborne, will announce the...
View ArticleBudget 2014 calculator: will you be better off?
Use our calculator to work out the impact of George Osborne's 2014 budget on your household income then share your results with other readers
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Budget 2014: how it affects you
Will the budget leave you better off – or worse? Married, single, parent or pensioner, we spell out exactly what it means for you• Click here for our budget calculatorScan our 25 scenarios to see which...
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Credit and loan refund windfall as 17 banks admit paperwork errors
Customers to get average £300 each after regulator finds many credit and loan agreements breeched consumer legislationHalf a million people will share a £149m payout after the Office of Fair Trading...
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Carpet, bed and sofa retailers promise 'genuine prices' after OFT investigation
Carpetright, Dreams, Furniture Village, Harveys, Bensons for Beds and ScS accept Office for Fair Trading demands on promotional pricingCarpetright and four other flooring and furniture retailers have...
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Regulators may launch investigation into big six energy companies next week
Political pressure on regulators could trigger a full competition inquiry, which could take 18 months to completeThe big six gas and electricity suppliers are steeling themselves for a full competition...
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'10-fold increase' in number of families uprooted by London councils
FOI figures obtained by the Green party reveal councils pressurised by sales of social housing and high rentals in the capitalLondon councils are increasingly uprooting homeless families with...
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Isas now three times Nisa … especially for the rich
You will have to be earning about £125k to make the most of Osborne's new Isa dealIn just over three months' time it will be a case of goodbye Isa and hello "Nisa" after George Osborne unveiled a new,...
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Retiring abroad? Don't catch a cold because of the state pension freeze
Moving overseas can cost you dear – as some 558,000 British pensioners have found. But campaigners say the fight for justice goes on – and have even appealed to the QueenGeoff Amatt's family will...
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Is my forgetful father's cleaner stealing his money … or is he's just losing it?
How can I possibly resolve this delicate situationEvery week a Guardian Money reader submits a question, and it's up to you to help him or her out – a selection of the best answers will appear in next...
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Death of compulsory annuities – but can we trust ourselves in this pension...
The chancellor's announcement on annuities will completely change the way we fund retirement. So start planning nowA bumper budget for cruise companies and sports car makers, or a welcome...
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In for a pound, out for a penny
As new £1 coins are planned, how about scrapping 1p and 2p coins which just weigh down our pocketsIn 2017 the Royal Mint will start circulating millions of the new 12-sided £1 coins. They should...
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