Santander you can call me Val or Valerie
The bank refuses to accept my cheques because they were not made out to the exact name on my accountI received three cheques from the sale of shares and paid them in to my Santander account via one of...
View ArticleGeldof, Gaz and Leccy kick off national smart meter campaign
Sir Bob Geldof launches new nationwide publicity campaign to promote the benefits of smart meter rollout, reports BusinessGreenThe national programme to install smart meters in more than 25 million...
View ArticlePrice of electricity could double over next 20 years, says National Grid
Pipes and pylons operator says failure to invest more in local gas production would leave country 90% dependent on importsThe price of electricity could double over the next two decades, according to...
View ArticleComplaints about npower and Scottish Power double in first quarter
Citizens Advice complaints league has npower in sixth place and Scottish Power in fifth after both introduced new billing systemsComplaints about npower and Scottish Power doubled in the first quarter...
View ArticleParcelforce refuses to deliver my camera, and is about to destroy it
A camera I bought on Gumtree is stuck at Parcelforce's returns centre because the package wasn't addressed properlyI need your help to stop Parcelforce disposing of a £188 camera that belongs to me. I...
View ArticleInsurance body calls for 'easy comparison' renewal quotes
ABI says car and home insurance quotes should detail previous year's premium so policyholders can spot price risesMillions of people will find it easier to detect being overcharged for their home and...
View ArticleLondon now rated 12th most expensive city for expats
Birmingham, Aberdeen, Glasgow and Belfast also shoot up the rankings thanks to a strong pound and surging property pricesRising house prices and the strength of the pound have pushed London,...
View ArticleMoney talks: Mega landlords sell up as price of living in London soars
Plus a call for more transparency on insurance premiums and a clampdown on copycat websitesHello and welcome to this week's Money Talks a round-up of the week's biggest stories and some things you may...
View ArticleTap-and-go fraud: MasterCard downplays consumer concerns
Fraudsters can use someone else's PayPass debit card many times before being caughtMasterCard has downplayed claims that tap-and-go debit card technology is a boon for fraudsters, but concedes...
View ArticleIf eBay's customers are always right, who'll protect its sellers?
When a buyer with a two-week history complained about an iPhone being stolen in the post, eBay decided against the seller without conducting a proper investigationI work for a company that has an eBay...
View ArticleCharity Commission clarifies its position on the Human Dignity Trust |...
Geoffrey Robertson QC suggests that the Charity Commission does not understand what causes are good (The Charity Commission doesn't know what charity is, 5 June).He was referring to the commission's...
View ArticleBBA figures reveal UK's personal loan debt hotspots
Hampshire and Peterborough lead the way with highest levels of personal borrowing in data released by British Bankers' AssociationSeventy years ago last month, allied leaders including Winston...
View ArticleThe case of the insurers, the £40,000 Mercedes, the coat and the purple stain
Dye from a damp £80 Mountain Warehouse coat on leather upholstery led to months of wranglingA rain shower during a walk in the park led to a brand new £40,000 car being seriously damaged followed by...
View ArticleMy son is back living at home after graduating I could scream!
I know it's tough out there, but after 24 years of looking after him I've had enoughEvery week a Guardian Money reader submits a question, and it's up to you to help him or her out a selection of the...
View ArticleDont get burned by sun cream deals
Guardian Money investigation exposes how retailers artificially inflate prices to make consumers think theyre getting a bargain As the schools break up for summer, the shelves of Britains retailers are...
View ArticleOnline ticket companies face scrutiny over booking and delivery fees
Which? may refer online ticket firms to the Competition and Markets Authority over compulsory fees applied to ticket salesOnline ticket companies have until Wednesday to justify the compulsory fees...
View ArticleEnergy firm complaints hit record high
Complaints to energy ombudsman more than doubled in the first half of 2014 compared with previous six monthsThe number of customers complaining to the independent ombudsman about their energy bills has...
View ArticleThe best travel insurance policy: honesty about your medical history
Although a pre-existing medical condition can make finding quality travel insurance costly, don't avoid declaring itWhen you have had health problems, a holiday could be just what the doctor ordered....
View ArticleAm I liable for six other students' rents?
I am considering acting as guarantor for my daughter's rent while at college. Would I have to pay out if her housemates default?My daughter is heading off to university in Brighton later this year, and...
View ArticleThe best energy deals and why you should switch suppliers now
Ofgem research reveals those renting are less likely to switch energy tariffs and that may mean missing out on savingsThe sun is shining (maybe), your heating is turned off and your shower is on a...
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