Trying to get a refund from Kiddicare is far from childs play
Endless problems contacting Kiddicare when the chain was soldI have been having problems getting a refund from Kiddicare for a Graco buggy that I purchased in May but which developed a dangerous fault....
View ArticleHome and garden online searches boom as housing market strengthens
Consumers increasingly turnming to online sales for home and garden products as beds, nutribullets and Dysons top search itemsA strong UK housing market encouraged consumers to shop around online for...
View ArticleRetail sales see fastest growth for more than three years
Clothing stores and supermarkets perform well but hardware and DIY sector suffers, echoing signs of cooling housing marketBritish retail sales grew strongly again this month, with supermarkets luring...
View ArticleRelationship with the RAC went flat over the cost of a battery
I felt I was pressurised into buying an expensive replacementThe RAC used to just be a rescue service, but now also sells parts and batteries. I called it out one Sunday in late September as I had a...
View ArticleBudget booked a holiday hire car at a pick-up point that didnt exist
It confirmed by email the address in Budva, and Budget even gave us a map and telephone numberWe booked a hire car with Budget to be collected at Budva, Montenegro. We received a confirmation email...
View ArticleNumber spoofing scam can make you think your bank is calling
Technology enables fraudsters to fake number they are calling from, making false number appear on persons caller IDCriminals are using a new scam to make people believe they are speaking to someone...
View ArticleAlarm bells ring at cost of ADTs daily call charges
Im paying an extra £70 a year after ADT switched to a freephone number without letting me knowI have a monitored burglar alarm with ADT which contacts the monitoring centre daily (sometimes more than...
View ArticleLondons contactless tube payments to raise money for deprived young people
Boris Johnson unveils scheme to deduct 1p each time supporters use card to pay for tube, bus or overground journeysMillions of pounds could be raised for disadvantaged young people in London through a...
View ArticleLondon housing crisis: the mixed blessings of Crossrail
Property price uplift from the capitals forthcoming new east-west rail link underlines how vital affordable housing is New analysis from Savills underlines the uplifting effect of rail links on the...
View ArticleEasyJets overbooking policy bumped wedding plans
My son couldnt get on his easyJet flight to Malaga even though he had a boarding pass and seat numberBecause of easyJet overbooking, my son was unable to get to Malaga to babysit while we attended a...
View ArticleTalkTalk announces sharp price rises for phone and broadband services
The budget providers above-inflation price hike will come into force on 1 DecemberTalkTalk has joined BT and Sky in announcing large, above-inflation price hikes for its home phone/broadband customers...
View ArticleSamsung plans smartphone overhaul after profits plunge
South Korean firm may reduce phone portfolio amid lukewarm sales of Galaxy S5 and stiff competition from India and ChinaSamsung Electronics has vowed to overhaul its mobile phone handset lineup after...
View ArticleNew EE contract left me having to field a strangers calls
Both my original and my new EE number belonged to someone called DeniseA month after I took out a new contract with EE, I received someone elses messages. EE discovered my original number now belonged...
View ArticleRoyal Bank of Scotland sets aside £400m for forex-rigging fines
Bank follows Barclays and Citigroup in preparing for expected penalties and adds £100m to provision for mis-selling PPIFurther evidence that banks are bracing for stiff penalties for rigging currency...
View ArticleSay hello to Zilzar.com, the Islamic answer to Amazon
Online market platform will specifically cater to Muslim consumers looking for halal products and servicesFirst there was Amazon and its ubiquitous internet retail model. Next came Alibaba, a Chinese...
View ArticleBank shares surge as new rules on capital prove less strict than feared
Chancellor calls for more work on effect on banks and building societies from imposition of 3% leverage ratio across sectorBank shares jumped on Friday after the Bank of England outlined a new regime...
View ArticleThe energy switch that could offer the cheapest dual-fuel tariff in the UK
MoneySavingExpert.com says its deal with E.ON should provide a considerable saving but you must sign up by 7 NovemberConsumer website MoneySavingExpert.com has launched whats looks set to be the first...
View ArticleDo I really have to replace my £150 running shoes after one year
I jog regularly about 12 to 15 miles a weekEvery week a Guardian Money reader submits a question, and its up to you to help him or her out a selection of the best answers will appear in next Saturdays...
View ArticleCash has its chips as we all go mobile or contactless
Ping over a payment or wave a card. We are all embracing the new technology and its set to riseWhen was the last time you paid for something that cost over a fiver with cash? If youre anything like...
View ArticleExtraordinary interest rates on 10-year fixed-rate mortgage deals
Is a decade too long to tie yourself into a mortgage? Just watch out for early repayment charges, brokers warnTen years it that too long to tie yourself into a mortgage deal? Lenders dont seem to think...
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