Social supermarket launches in London
Community Shop, trialled in South Yorkshire, will sell surplus food and drink to members for up to 70% less than high streetThe UK’s first full-scale social supermarket starts its national rollout on...
View ArticleAdding up the cost of Christmas … minus any nasty bill shocks
With Santa already tightening his belt, the last thing we want at this time of the year is higher-than-usual household outgoingsThe cost of Christmas can be huge, so the last thing anyone needs is to...
View ArticleFailing to see i to i over the value of an old mobile I wanted to recycle
Although I asked them not to, iGadgets lowered the price they had offered to payI would be interested in your views of a company I recently used – iGadgets Recycled – which claims to pay the best...
View ArticleColes to pay $10m fine after it admits to breaking consumer law
Supermarket giant apologises for unconscionable conduct after the ACCC took it to court over its treatment of suppliersSupermarket giant Coles has admitted to breaking consumer law and apologised for...
View ArticleFactsheet: Travel insurance
Cover varies hugely so it pays to shop around, read the small print and remember that the cheapest is not always the bestTravel insurance is designed to protect you against the cost of any unforeseen...
View ArticleAmazon sellers face financial uncertainty after 1p automated pricing glitch
Businesses whose products were discounted to 1p hear no response from AmazonAmazon has come under fire for failing to help the small family-owned businesses that have lost tens of thousands of pounds...
View ArticleSir Philip Green and Mike Ashley lose millions after MySale profit warning
Close to £140m wiped off fashion brand clearance site’s value after it warns of ‘weakened economic outlook’Retail tycoons Sir Philip Green and Mike Ashley were both left nursing multimillion pound...
View ArticleRussian central bank raises interest rate to 17% to prevent rouble’s collapse
Bank’s decision, sparked by fears plunging global oil price would devastate country’s economy, follows day of market stressRussia’s central bank has taken drastic action to halt the rouble’s freefall...
View ArticleNorwegian Air’s weighty baggage bill of £400
I added two extra bags … but there was no pricing list at all on the websiteI have been booking travel online for years and went ahead and booked flights to Norway for my mother and me to travel in...
View ArticleShoppers still receiving misleading advice on faulty goods, Which? says
Argos and Richer Sounds both fare poorly, as does Amazon, but Apple impresses with nine out of 12 visits rated fair or betterShoppers could be receiving misleading and even inaccurate legal advice from...
View ArticleIf you must eat meat, save it for Christmas | George Monbiot
From chickens pumped with antibiotics to the environmental devastation caused by production, we need to realise we are not fed with happy farm animalsWhat can you say about a society whose food...
View ArticleAmazon refuses to compensate sellers for 1p price glitch
Retailers say they have also been offered nothing by third-party company whose software caused the problemAmazon has told selling partners who have lost tens of thousands of pounds after a software...
View ArticleJohn Lewis expects last-minute Christmas sales surge
Retailer says it is predicting bumper finish to December as shoppers get second wind after slower sales in recent days The Black Friday promotional extravaganza meant Christmas came in November for...
View ArticleOrder for new trains could have left taxpayers ‘badly ripped off’, say MPs
Public accounts committee says Department for Transport put public money at risk and sowed confusion in rail industryTwo fleets of trains ordered for £10.5bn by inexperienced officials at the...
View ArticleVirgin Media not up to speed
We signed up to ‘up to 100mb’ fibre-optic broadband but sometimes it is so slow we can’t even get GoogleWe are students at the University of Birmingham who made the foolish error of taking a nine-month...
View ArticleHow I talked a scammer into a better life choice | Amanda Willis
Getting angry with fraudsters dehumanises them, but if we engage them in conversation we might be surprised by the resultsI recently watched a friend dealing with someone who was making a scam phone...
View ArticleAxa refused to pay for my rebooked flight after daughter got dengue fever
Insurer said she could fly home from Hanoi aloneMy 24-year-old daughter was covered by an Axa travel insurance policy when she met me for a holiday in Cambodia and Vietnam in July. Unfortunately, on...
View ArticleTheatre event was cancelled, leaving us out of pocket
We were refunded the ticket price but not the booking fees, part of which were a £2.50 charge to print out our tickets at home!In August I purchased two tickets for a comedy evening at The Mill Volvo...
View ArticleAre gifts from charities the best use of your donations?
The Salvation Army, Royal British Legion and Barnardo’s say money received justifies it – but many are annoyed by the tacticIn the runup to Christmas you may find charity gifts landing on your doormat,...
View ArticleBlack Friday sparks biggest retail sales boost in a decade
Nationwide spending splurge on 28 November hailed as huge success by shopsBlack Friday spurred retail sales to the strongest year-on-year rise in 10 years, according to official figures that show a...
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