Big six energy firms overcharging customers by up to £234 a year
Investigation by competition regulator shows long-term dual fuel consumers missed out on savings by not switching providers The energy secretary has warned that Britain’s big energy suppliers risk...
View ArticleHow can I save on my energy bill?
The competition authority reckons you could save £200 by switching energy supplier. We look at what is involvedCould you save yourself more than £200 a year by switching supplier? According to a report...
View ArticleKipper Williams on energy prices
The big six energy companies have been overcharging customers by up to £234 a year, investigation revealsContinue reading...
View ArticleEnergy-saving oven law gets warm welcome from celebrity chefs and WI
As new EU rules come into force phasing out low-quality ovens and hobs, poll shows 87% of Britons back measures for more energy efficient appliancesThe Women’s Institute and Michelin-starred chef Tom...
View ArticleCar accident was not my fault but my insurance premium rose 50%
Equity Red Star car insurance costs soared after no-fault collision with a busWhen I received my annual renewal notice for a multi-car insurance policy with Equity Red Star, I found my premium had...
View ArticleUphill stuggle to bring my skis on holiday flight
Crystal Holidays booking turned sour after I was told I could not check my skis in on the planeI booked a skiing holiday with Crystal Holidays flying to Chambéry. Crystal has said the flight can only...
View ArticleMotorists could recoup 'millions' on illegal parking fines
If an appeal succeeds next week, out-of-proportion fines imposed by private parking companies will be repaidMotorists could be in line for payments of “tens of millions of pounds” for unfair parking...
View ArticleOfgem clamps down on 'white labelling' by energy firms
From July, energy companies will have to tell customers of cheaper tariffs sold under other brandsBritish Gas will soon be forced to tell its 9 million domestic customers that they may be able to cut...
View ArticleFor love or money: should charities pay stars like Binky Felstead?
When Barnardo’s admitted paying a reality star to promote it, there was disgust – even a call for a boycott. But what if big names won’t do it for free? Leo Benedictus investigates a charitable...
View ArticleI suffer from nagging back pain – should I get physiotherapy or help from a...
The reader can’t access the NHS locally and doesn’t know how much he should pay for a course of treatmentEvery week a Guardian Money reader submits a question, and it’s up to you to help him or her out...
View ArticleCompetition in the energy industry is not working to the benefit of consumers
The Competition and Markets Authority has found that customers are not taking advantage of the multitude of tariffs on offerIs it dawning on the Competition and Markets Authority that, maybe,...
View ArticleSeven excuses that will cost you a fortune in energy bills until you switch
It’s official – you could have saved £200-plus a year on heating and lighting if you’d made a move in recent years. What’s stopping you? It should be the thing that finally jolts you into action –...
View ArticleIs it worth catching up on my missed national insurance payments?
I am back in regular work after being self-employed and am worried about my pensionLike many people, over the past few years I became self-employed to make a living. I am now about to go back in to...
View Article‘Accessible cards’, a tactile way to make banking so much easier for the blind
For the partially sighted, it can be difficult and frustrating at an ATM. Enter NatWest’s user-friendly designIn an effort to assist partially sighted and blind customers, RBS/NatWest has become the...
View ArticleI need my own helpline to get BT to finally fix our connection
It took three months to install the line, now it’s been ‘cancelled due to inactivity’Can you please get BT to fix our phone/broadband line that they’ve “cancelled due to inactivity”? I’ve had BT for...
View ArticleCampaign against bus operators ring a bell for many
Business leader: Labour has worked up a welcome bit of red mist over the railways. Now it’s time for the busesWith just over 10 weeks until the general election, Labour has worked up a welcome bit of...
View ArticleFairtrade sales fall for first time in foundation's 20-year existence
Ethical trading scheme’s drop of nearly 4% reflects consumers’ reluctance to pay extra as cheaper alternatives are presented by chains such as Aldi and LidlSales of Fairtrade goods have fallen for the...
View ArticleMPs call for Ofgem to crack down on energy network costs
Commons select committee urges market watchdog to ‘get its act together’, with industry costs accounting for almost a quarter of consumers’ dual fuel billsThe energy watchdog, Ofgem, has come under...
View ArticleThanks for saving us from having to get mad with MadBid
We searched the internet first and read your warnings before we handed over our card detailsI read your interesting article on the penny auction website MadBid.com last October. I was in the process of...
View ArticleService that charges to block calls still going, despite government efforts
Attempts to close down PLT Anti-Marketing, which charges £4 a month to keep junk mail and unwanted calls at bay, caught in legal minefieldThe government has been caught in a legal wrangle as it seeks...
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