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Ticket resale websites face fresh clampdown to end profiteering

Competition and Markets Authority has undertakings from brokers in secondary market that they will improve transparency about fees and restrictionsTicket resale websites such as Seatwave and Viagogo...

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UK interest rates mark six-year anniversary at record low

The Bank of England cut interest rates to all-time low of 0.5% in 2009 in an emergency response to the global financial crisisUK interest rates have been on hold at an all-time low of 0.5% for six...

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Money Talks: ticket clampdowns, pothole payouts and starter homes

Plus, household incomes rise, house prices fall and pension savers weigh up their options Hello and welcome to this week’s Money Talks – a roundup of the week’s biggest stories and some things you may...

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Almost 2m unsafe items seized at UK borders in 2014

Children’s scooters, tooth whitening kits, LED lights and 1,000 Chinese chainsaws among items intercepted by trading standards officersChildren’s scooters, tooth whitening kits and LED lights were...

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Labour will cap 'rip-off' pension charges, says Miliband

Announcement expected as consumer group Which? launches campaign to protect retirees from losing thousands of poundsThe amount that people can be charged to take money out of their pension pot would be...

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The MBE and his wife, and why NatWest shut down their accounts

The bank is the latest institution in the spotlight for suddenly stopping loyal customers from using its services. We talk to the couple caught up in a ‘Kafkaesque’ financial nightmareAn economics...

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Smart meters may not be delivered to UK homes on time, MPs warn

Delays to government’s flagship energy scheme to supply smart meters to 30m UK households and small businesses by 2020, enabling them to cut bills, could lead to it being a ‘costly failure’ Smart...

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Nationwide opened an Isa account. One problem … it was in a stranger's name

We discovered the error and even though all the paperwork was done in-branch the building society refused to accept responsibilityBack in 2006 it was suggested by Nationwide branch staff that my father...

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Steer clear of car hire rip-offs on holiday

The headline price can make you think you’re getting a bargain, but you need to be on guard against sneaky chargesHolidaymakers heading overseas for Easter who have yet to book their car have already...

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Ticket resale sites benefit ordinary fans | Letter from StubHub

StubHub has already gone above and beyond many of the requirements of the Competition and Markets Authority(Report, 5 March), offering an all-in pricing model, which means the price fans see upfront is...

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Retail sector continues to be hit by falling UK food sales

British Retail Consortium figures suggest UK shops affected by supermarket price war in February as economic recovery continues to ‘bypass the sector’​Britain’s retailers suffered another slow month...

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It's taking me a lifetime to navigate TomTom's free offer

On the box it said I could claim my lifetime map updates until June ... only the computer said ‘no’I bought a TomTom XL UK, Republic of Ireland and western Europe classic satnav from Halfords on 9...

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Payday lenders still operate in unacceptable ways, watchdog says

Financial Conduct Authority finds lenders still treating payday loan customers unfairly despite a recent clampdown on the industryPayday loan customers are still facing “unacceptable practices” despite...

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Broke or rolling in it, you can still spoil your mother this Sunday

There’s no shortage of great gifts to make her day special – or you could just do the household chores, of courseYou don’t need to spend any money to make Mother’s Day special, as many mothers would be...

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FirstGroup bids take on Virgin Trains east coast mainline

First planning low-fare, one-class service to compete with budget airlines as well as Stagecoach-operated Virgin venture but will need to convince rail regulatorFirstGroup is bidding to run competing...

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Thistle Insurance small print locks away stolen bikes payout

Even though the two cycles were locked in a store and thieves used power tools to steal them, our claim was turned downI wanted to highlight a case of two separate cycle insurance products that have...

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No Kwik Fix from sales tactics that catch out a ‘retired demographic’

Readers report ongoing problems with company that already has form in this column Last August my 90-year-old mother-in-law was cold-called by a company- called Kwik Fix and persuaded- to take out a...

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What does the falling euro mean for my holiday?

As the euro hits a seven-year low, holidaymakers are wondering how they can take advantage of the sterling’s strengthThe falling euro could be good news for holidaymakers heading to the continent. On...

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Another dressing down as Moss Bros doesn’t measure up

Wedding day plans in chaos as all it delivers is the wrong size outfitsI recently got married and ordered 12 suits from Moss Bros totalling £1,000. Every member of the party was measured in store and...

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Animal testing restrictions are wasted opportunity, say campaigners

Animal rights groups accuse government of betrayal after minister announces ban on animal testing of cleaning products but not ingredientsThe government has been accused of introducing a useless ban on...

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