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The shock of redundancy: 'Food is a massive issue'

The Trappetts of Sutton Coldfield, who lost their main income and house, know the food they buy is bad for their childrenEmma and Darren Trappett live in Sutton Coldfield, West Midlands, with their...

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Which? supermarket investigation exposes shifty multibuy practices

Consumer group says some deals it found were 'plain daft', with offers promising savings leaving shoppers worse offMany supermarket multibuy deals that promise savings on items such as pizzas,...

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Supermarkets targeting pubs to exploit legal loophole, says Camra

Pub industry interest group says Tesco, Sainsburys and others can convert pubs without applying for new planning permissionOver 200 pubs across Britain have been converted into supermarket branches...

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Households miss out on help with boilers and fuel bills

Almost 3.5 million households are eligible for help through the Carbon Emissions Reduction Target scheme, but call levels indicate many are not claiming what is rightfully theirsOne in 10 households...

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Details of Cameron's cheap energy plan to be unveiled by Ed Davey

Ed Davey expected to make energy firms cut number of tariffs to four and put consumers on lowest one available to themThe energy secretary, Ed Davey, will attempt on Tuesday to fulfil David Cameron's...

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Daft supermarket deals exposed – in pictures

A Which? investigation has exposed shifty multibuy practices among supermarkets, with some deals labelled 'plain daft'. For the past year we've been asking readers to send us the best examples they've...

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Energy companies to be forced to put customers on cheapest tariff

Ed Davey sets out proposals that would see gas and electricty firms have to put consumers on lowest pricing package availableThe energy secretary, Ed Davey, has unveiled more details of plans to make...

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Pension commitments force charity People Can into administration

The charity, which helps victims of domestic abuse, ex-offenders and the homeless, employs about 300 peopleA charity that helps victims of domestic abuse, ex-offenders and the homeless has gone bust...

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Simpler energy prices may not be cheaper, say experts

Companies may choose to push up prices to reflect smaller number of tariffs under government reformsConsumers will still have more than 50 energy tariffs to choose from, offered by major suppliers...

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Energy bills: the government gets warmer

Ed Davey's proposals are not quite what the prime minister ordered and they leave the basic problems of the retail energy market unresolvedEnergy prices matter. Whether racked up at the petrol pump or...

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Customers baffled by bank account small print

Which? survey finds just 10% of people wade through a bank's terms and conditions when opening a current accountConsumers are unable to make sense of banking small print even when given unlimited time...

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Conman builders jailed for preying on elderly home owners

Gang played different characters in con like those 'glamorised in Hollywood films', judge tells Chester crown courtFour conmen who swindled almost £600,000 from the life savings of vulnerable and...

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Court ruling raises questions over future of ticket resale websites

Rugby Football Union defeats Viagogo in the supreme court over ownership of ticketing rights, policy and pricingPeople who sell tickets for profit on resale websites such as Viagogo and Seatwave could...

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Ofgem 'failed to act' on gas price-fixing warning

Energy watchdog confirms it was tipped off about possible manipulation of wholesale market on 17 OctoberRead the complete Gas game seriesThe energy regulator, Ofgem, failed to implement its own...

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Money Talks: Wonga abuse apology; ticket resale ruling; and real deals

Sign up to the Money Talks weekly email for all the latest newsPayday lender Wonga was forced to apologise to shadow home affairs minister Stella Creasy after a Guardian investigation revealed an...

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Energy deal means bills will rise to pay for green power

Increase will help fund renewal of National Grid, but is likely to anger consumer campaigners and many Conservative MPsEnergy firms will be allowed to triple the amount of money they add to customers'...

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UK investors lose £1.2bn to fraud a year

Over-confidence, a tendency to act on impulse and ability to invest large amounts means middle-age men are most likely to be stung by investment fraudAn estimated £1.2bn is lost to investment fraud in...

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Green energy investment will fuel short-term price hike, says minister – video

The energy secretary says investment in green fuels will mean an initial spike in household bills

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Five ways to spend less at Christmas

With one in six people not sure how they will pay for Christmas, we give our top tips on how to spend less – and even get something backAre you burying your head in the sand? Well here's a reminder:...

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British Gas is harassing me for 'unpaid debt' that isn't mine

Every time the tenant changes in the flat I rent out, I get threats and demands from British GasI have not been a British Gas customer for a number of years, yet each time the name of the occupier...

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