Greeks abroad have credit cards rejected amid confusion over capital controls
Analysts say Greek banks are interpreting rules in different ways, with some authorising foreign transactions and others refusing paymentsConfusion over the Greek government’s capital controls has left...
View ArticleAviva charges £7,000 interest on a loan we didn’t know about
It created a loan to pay for premiums we had missed on an endowment at a whopping rateAround 1990 we took out an endowment mortgage, the endowment element being provided at the time by Norwich Union,...
View ArticleJohn Lewis to charge for 'click and collect'
Retailer to introduce £2 charge for orders under £30 from end of July, saying free delivery service is unsustainableJohn Lewis is to introduce a standard £2 charge for click and collect orders under...
View ArticleShop frontiers: the rise of cross-border buying around the world
In an increasingly globalised world, thrifty consumers everywhere are crossing borders to bag bargains. But what goods are being bought and where? They are the people who take their passports out...
View ArticleMoney Talks: house prices and insurance premiums dip, while prime London...
Plus, cool jobs for a heatwave, and how the Greek crisis will affect your holidayContinue reading...
View ArticleCurrent accounts overtake mortgages as fraud of choice
Tighter mortgage controls, identity theft and faster switching are blamed for surge in imposter applications for current accountsCurrent accounts have become the most targeted financial product by...
View ArticleObserver Ethical Awards 2015 winners: Plymouth Energy Community
The Community Energy Project Award, in partnership with National Grid, has made great strides creating a greener city and reducing residents’ billsIn Plymouth around 11% of households are in fuel...
View ArticleBelle Gibson: court asked to compel her to assist with consumer affairs inquiry
Victoria’s consumer watchdog is investigating the business dealings of the disgraced blogger who said alternative therapies and diet cured her cancer Consumer Affairs Victoria has taken legal steps to...
View ArticleEE fined £1m by Ofcom for misleading customers
UK’s biggest mobile phone operator failed to tell frustrated customers about their right to an independent reviewThe communications regulator has imposed a £1m fine on EE, Britain’s biggest mobile...
View ArticlePrepay meters hit the poorest hardest – Citizens Advice
Energy bills for poorest consumers are as much as £400 higher under the prepayment systemSome of the poorest people in the UK are “struggling to heat their homes and keep the lights on” as they pay...
View ArticleInsureandGo and the critically ill traveller faced with a Vietnamese emergency
The insurer promises 24-hour help for holidaymakers in distress. But when Joe Greensmith needed urgent care he couldn’t get itWhat happens if you have a medical emergency on holiday? Like other travel...
View ArticleNappies: which are best – disposables or reusables?
Parents have to make decisions about convenience, price and environmental impact. We look at the relative costs and ethics on the types of nappies availableThe average baby gets through 4,000...
View ArticleElectric car grant: time is short before lights go out on £5,000 giveaway
When the government scheme was launched in 2011 take up was slow. But with more affordable models available and sales booming, the cash may only last a few monthsA £5,000-a-car government giveaway has...
View ArticleGetting Virgin to refund our grounded flying lessons
We’d bought the experience because the venue was easily accessible from home. But by the time we booked it wasn’t availableAs a Christmas gift for my boyfriend last year, I bought a £125 voucher for a...
View ArticleI’ve a house full of stuff I no longer need … how do I get rid of it?
eBay is just too expensive and car boot sales are hard workEvery week a Guardian Money reader submits a question, and it’s up to you to help him or her out – a selection of the best answers will appear...
View ArticleJohn Lewis sent us vouchers we can’t use
We’d visited London once and used my John Lewis membership card at Westfield shopping centre … but we live in SuffolkA warning to all those with a my John Lewis membership card – be careful where you...
View ArticleBe sure your travel insurance will pay out if disaster strikes
Heightened global tension means it is crucial to have good insurance – but do check the small print. Rosie Murray-West explains whyThousands of people who believe they have been sensible by taking out...
View ArticleThe innovators: how smaller batteries give more power to UK solar households
London startup tailors smaller, cheaper battery for UK households to use more of their own generated solar energy When Elon Musk, the chief executive of Tesla, took to the stage in California in April...
View ArticleA ‘free’ National Express coach trip to Bristol just goes round in circles
When we tried to book the journey online all we got was an error messageI travel frequently from London to Bristol by National Express coaches (babysitting for my grandson), so I was pleased to receive...
View ArticleAll I want is to be is a Guardian Weekly reader again
I’ve paid my subscription here in New Zealand but haven’t received a single copyI am a Guardian reader and subscriber of more than 40 years – though sadly no longer a subscriber, even though I would...
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