Ebay’s ‘no quibbles’ returns policy led to a demand for £740 from a debt...
A ‘buyer’ sent me back a broken iPhone 4, having already obtained a full refund for my iPhone 6I sold an iPhone 6 on eBay for £633.99. Shortly after I dispatched it the buyer told me they had misread...
View ArticleBritish Gas to cut gas prices by 5%
‘Long overdue’ reduction will take effect from 27 August, but company has been criticised for not cutting bills by a further £70 British Gas has announced it will cut gas prices by 5% from the end of...
View ArticleSky Broadband customers targeted for allegedly pirating Robert Redford film
US firm TCYK, apparently named after film The Company You Keep, made Sky hand over details of customers accused of downloading movieDozens of UK broadband customers have received letters from a US firm...
View ArticleUK supermarkets criticised over misleading pricing tactics
Which? submits dossier to competition watchdog detailing ‘dodgy multi-buys, shrinking products and baffling offers’The competition regulator has criticised the UK’s leading supermarkets over their...
View ArticleDixons Carphone profits rise 21% amid Greek panic buying
Surge in sales of big-ticket items in Greece is partly responsible for boosting pretax profits to £381m, up from £316m the previous yearDixons Carphone has reported a 21% rise in profits, in part...
View ArticleNetflix CEO tells subscribers to brace for higher-priced plans in the future
Reed Hastings announces stronger-than-expected earnings and 65m subscribers but firm is considering how to push consumers toward more expensive plansNetflix CEO Reed Hastings told investors on...
View ArticleThe top tricks supermarkets use to confuse customers
UK supermarkets are guilty of ‘poor practice that could mislead shoppers’, says Competition and Markets Authority. Here are some things to look out forThe UK’s leading supermarkets are guilty of “poor...
View ArticleThe CMA's feeble report on dodgy supermarket pricing will solve nothing
The competition watchdog’s report on mis-pricing advocates limp compliance overseen by an ever-dwindling force of local trading standards officersWhen household budgets are under pressure and food...
View ArticleGovernment urged to act to stop misleading supermarket pricing – video
Richard Lloyd from consumer group Which? calls on the government to intervene after an investigation by the Competition and Markets Authority found misleading pricing tactics used by UK supermarkets....
View ArticleMoney Talks: The top tricks supermarkets use to confuse customers
Plus, mortgage lending surge, childcare woes and gas prices coming downContinue reading...
View ArticleGo Set a Watchman books missing text from final pages after printing error
Readers complain missing sentences and paragraphs tainted enjoyment of Harper Lee’s novel, as publisher says replacement copies are being printedA number of the first 25,000 copies of Harper Lee’s new...
View ArticleTenants in England spend half their pay on rent
London tenants pay 72% of earnings on rent, according to latest figures from the English Housing SurveyRents in England are almost half of tenants’ average take-home pay, according to an official...
View ArticleEbay beats forecasts before PayPal spin-off
Revenues rise by 7% in last quarter as online auction site prepares to separate from e-payments processerOnline auction site eBay has beaten analysts’ expectations in its last set of results before...
View ArticleDeath of the maiden name | Emma Brockes
In amid the skull-crushing tedium of a mortgage application, it occurred to me that there was something I hadn’t once been askedI opened my first bank account in 1981. It was a NatWest child’s savings...
View ArticleHow will a strong pound affect my holiday?
Sterling has strengthened further following Bank of England governor’s hint about timing of interest rate rise. We look at how to make the most of itThe heavy hint from the Bank of England governor,...
View ArticleWatchdog weighs up options for greater rail competition
Mainline routes could work better if UK rail network is opened up to let two operators work each franchise, says competition watchdogThe UK’s rail network could be opened up to greater competition...
View ArticleFood fight: the secrets of the supermarket price war
Grocery pricing is mysterious and highly competitive — and as Lidl and Aldi turn up the heat, the ‘big four’ have come under fire again. But if we’re being taken for a ride, why don’t we notice?How...
View ArticleIceland boss says supermarket pricing complaint is 'bollocks'
Malcolm Walker is scathing about super-complaint brought by consumer group Which? and says customers are getting an ‘amazing deal’The outspoken boss of frozen food giant Iceland has dismissed...
View ArticleWindfall for tourists as pound hits new high against plunging euro
Talk of interest rate rise fuels seven-year high against euro but makes life tougher for UK exporters and puts unwelcome focus on household financesBritons holidaying in Europe this summer were handed...
View ArticleOfgem warns of blackouts as it predicts grid's spare capacity could fall to zero
Regulator says demand-supply cushion risks being wiped out in 18 months, prompting consultation on further subsidies to keep power stations openThe energy regulator has issued a new and more alarming...
View Article
