What 80s TV can teach us about mobile advertising
Despite huge advances in technology since the era of The A-Team and Alf, the ‘old world’ of TV can still help us better understand modern consumersDespite vast advances in technology since the era of...
View ArticleDairy farmers target Morrisons in protest at milk prices
Action throughout UK increases pressure on supermarkets after days of ‘trolley dash’ protests by farmers emptying shop shelves of milkMorrisons faces a day of action on Thursday by dairy farmers angry...
View ArticleScammers targeting over-55s to exploit new pension freedoms
Citizens Advice workers warn bogus investment calls are on the rise, with older people being repeatedly contactedScammers are bombarding people aged 55 and over with phone calls and messages offering...
View ArticleHigh street stores suffer worst summer for six years
Fashion retailers worst hit as shops blame sales slumps on poor weather and lingering low consumer confidence, according to accountants BDOThe UK high street has endured its worst summer in six years,...
View ArticleENO hit a low note when it refused to allow one of my party back after an...
We went for refreshments but she was refused re-entry to the auditorium because she didn’t have her ticket on herIn March I took a party of six to see The Mastersingers of Nuremberg at English National...
View ArticleShould we buy a gas barbecue?
Our traditional BBQ takes too long to be ready and my husband believes gas is the way to goEvery week a Guardian Money reader submits a question, and it’s up to you to help him or her out – a selection...
View Article‘Smart meter left me with no hot water and put my home at risk of fire’
Smart meters for boilers are the future, according to their advocates. But for the Stowe household in Suffolk, the latest eco device was a disasterLast year, npower installed the latest smart central...
View ArticleReceiving countless letters from Virgin
Addressed to ‘The Occupier’, we don’t know how to stop themIs it possible for you to look into the practice of Virgin Media continually sending out letters addressed to “The Occupier” to get around...
View Article‘Smart thermostat left me with no hot water and put my home at risk of fire’
Smart thermostats for boilers are the future, according to their advocates. But for the Stowe household in Suffolk, the latest eco device was a disasterLast year, npower installed the latest smart...
View ArticleAll we want is a bill from Co-operative Energy!
We are paying our direct debits … but trying to contact them is a nightmareCan you help me get some sense out of Co-operative Energy. It is happy to take direct debits at the rate of one a month (and...
View ArticleIkea to sell only energy-saving LED lightbulbs
Halogen and compact fluorescent bulbs will no longer be sold worldwide from September by retailer, which says LED technology has reached a tipping pointIkea will no longer sell halogen and...
View ArticleUK tenants staring down the barrel of £1,000 rents
Monthly rates in the south-west have gone up by almost £100 over the past yearThe average cost of renting a home in the UK is heading towards £1,000 a month, figures showed on Monday, with rents in the...
View ArticleSupermarket food sales fall despite consumers' rising spending power
Newly cash-rich consumers are continuing to budget carefully on food and using extra money to buy luxuries they were previously unable to affordBritain’s supermarkets are struggling to attract newly...
View ArticleWe got far more than we budgeted for when hiring a car in Ireland
We only discovered when we got home Budget had charged us five times more than we paid for our own insuranceYou have repeatedly warned of the pitfalls when hiring a vehicle, especially in relation to...
View ArticleQ&A: what if I have been hit by the Carphone Warehouse data breach?
Personal details of up to 2.4m customers may have been accessed by hackers. This is what you need to look out for if you think you may have been targeted Carphone Warehouse has suffered a data breach...
View ArticleParents shell out £6,800 in child's first year of secondary school
Year 7 is most expensive school year, with costs including uniform, lunches and technology, research showsParents will fork out more to kit out their children with essentials such as uniforms, books,...
View ArticleNCP is trapping drivers in confusing Milton Keynes car park
I bought a parking ticket but was still hit with a penalty charge noticeI parked my car in a large pay and display car park in Milton Keynes and bought a ticket for four hours from the nearest machine....
View ArticleYou’ve got too much mail: why employers are cracking down on personal deliveries
Office mailrooms are overflowing with shopping packages for employees – and some companies have had enough. But should they look outside the box to keep their staff happy?If you’ve ever tried...
View ArticleExperian’s inefficiency has left me with a lower credit score
It has taken the company two months to update my address on its systemI have no skeletons in my financial cupboard so was surprised to see that in April my Experian rating had dropped from “excellent”...
View ArticleNpower profits plunge 60% amid ongoing billing problems
Long-running billing controversy, customer complaints and Ofgem intervention hurts profits Profits at npower have tumbled 60% as it struggles with billing problems which have sent customer complaints...
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