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Households gloomy over 2013 economic prospects, survey shows

43% of households believe their finances will worsen in 2013, compared with 24% who expect it to improveConsumers are braced for another year of austerity after the chancellor's autumn statement failed...

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Fears grow for retail insolvencies in 2013

Consumer cutbacks and rising popularity of online retailers have prompted sharp rise in financially stricken firms, according to Begbies Traynor reportA tranche of retailers are at risk of going under...

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Retailers kickstart Boxing Day sales … on Christmas Eve

Sales shoppers meet last-minute panic buyers as UK shops kick-off traditional discounts two days earlierForget Boxing Day, the sales are on now. Marks & Spencer, John Lewis and Currys/PC World have...

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How to return unwanted Christmas gifts

Unwrapped and unwanted … we tell you how to return those Christmas presents you'd never have asked forThe dodgy seasonal snowflake jumper, the paperback you read when it was out in hardback, the...

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Coalition's energy policy blamed for insulation job losses

Gap between old insulation regime ending and green deal and ECO starting has led to 816 redundancies, claims industry groupMore than 800 jobs have already been lost in the insulation industry as a...

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Twelve pain-free money saving tips for 2013

Pay for prescriptions in advance, claim for delayed trains ... keeping more of your hard-earned cash need not be taxingTired of trite advice on stretching your budget? Here are some real savings you...

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How has Britain's travel chaos affected you this Christmas?

Flooding, tube strikes and engineering works have wreaked havoc with commuters travelling over the festive periodIt's unlikely that Albert Einstein would have uttered the immortal line: "I love to...

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Tesco Bank steps up price war by slashing loan rates

Company cuts rate by 0.5 percentage points, allowing it to offer customers the lowest rate on the market in a decadeTesco Bank has entered the increasingly competitive price war between personal loan...

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The magic of money is no escape route out of the limits of our humanity |...

Why do we think the flick of a wand or credit card can change us from one thing into something else entirely?It doesn't say there were three of them. And it doesn't say they were kings. The Greek word...

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Ethical goods sales increase despite recession

Co-operative Bank puts sales of ethical goods and services in 2011 at more than £47bn, up from £35.5bn five years agoSales of ethical goods and services have increased despite the recession, growing to...

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Parcelforce let me down when my package was lost in Athens

The company refused to meet a £600 insurance claim because I'd missed the deadline – through their faultI sent a parcel containing a new iPhone5 and a used iPhone4 to Athens using Parcelforce...

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Why does BT charge so much to end broadband connection?

I feel I'm being ripped off by a bill for nearly £30 to end serviceMy fiance and I moved from our rented flat in London, where we had broadband, and moved temporarily in with my parents so we wanted to...

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Rail fare rise unrelated to improvement in service, says passenger group

Average season ticket will increase 4.2% from 2 January with some unregulated fares set to rise by up to 12%A rail passenger group has complained that fare rises on Wednesday are being imposed despite...

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FSA ban on commission-based selling sparks 'death of salesman' fears

Retail distribution review reforms mean financial advisers will face tough new exams amid crackdown on mis-sellingNew rules that ban commission-based selling are due to come into force on New Year's...

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New year revellers warned of dangers of counterfeit alcohol

Trading standards teams urge drinkers to be suspicious of 'bargain' bottles as cheaply distilled alcohol can pose health risksRevellers tempted to see in the new year with cheap alcohol are being...

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'Rail an extravagance for many' after 50% fare rises in 10 years

Call to reduce rail fares after average season ticket price rises by 4.3%Rail fares for season ticket holders have risen by as much as 50% in the past decade making travelling to work by train an...

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Rail fare structure 'not ideal', admits transport minister

Norman Baker vows to end above-inflation rises, which campaigners say are having an appalling impact on commutersTransport minister Norman Baker has admitted the current rail fare structure is "not...

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Digital entertainment downloads top £1bn for first time in 2012

Music, TV, film and game downloads fail to boost high street as physical sales fall 17.6%Downloads of music, TV shows, films and video games topped £1bn in the UK for the first time in 2012, with...

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Debt advice services: everything you need to know

If you are struggling with debt as 2013 begins, make sure you know what help is available and how you can begin to sort out your financial affairsIt is not unusual to start a new year in debt, but if...

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Rail fare increases for 2013: how do commuter routes compare?

Rail fares have gone up again - season tickets have increased by an average of 4.3%. Find out how much fares have gone up by route and how much they cost per mile• Season ticket costs as much as 23% of...

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