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Whiplash under spotlight as MPs launch second inquiry
Transport Committee calls Britain 'whiplash capital of the world' as claims bump up average motor insurance by 20%MPs are launching a new investigation into how to cut the number of whiplash claims, to...
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I signed a two-year mobile phone contract – and the price went up
Two days after I received my handset, O2 increased the priceBefore signing up to a new mobile phone contract, I did a lot of research on comparison websites. I chose O2 and signed-up on 19 February for...
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Timeshare resale scam: the menace goes on and on
We were victims of a timeshare scam by Diamond VSI. Now it has come back to haunt usWe were the victims of a property scam in Spain when Diamond VSI talked us into parting with £2,400 for a guaranteed...
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How could NatWest lose all my tenant's rent money?
He had proof he paid in his cheque but the bank couldn't find itMy tenant paid £795 rent by cheque into my NatWest account in October. NatWest insists it has no record of this, despite the fact the...
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Why were banks so slow to act when I transferred cash into wrong account?
I have lost £5,500 after transferring money from HSBC into a stranger's Santander bank account instead of my ownMy dad recently lent me £5,500 for vital house repairs, which he put into my HSBC...
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Banks and building societies give flawed advice on Isas, study shows
Of 180 advisers in Which? survey only 28 gave full correct answers on transfers, with HSBC and Yorkshire doing worstHow do you transfer your old cash Isa to a new provider? According to one RBS...
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Why won't Apple honour my iTunes giftcards?
My two iTunes cards claim they have already been redeemed – and Apple doesn't want to knowSeveral years ago I was given two £25 iTunes giftcards as a present, which I finally came to use in August...
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No credit due to husband who hid debt
Husband's credit rating to blame for two mortgage rejectionsWe tried to remortgage in August 2012 but we had two applications rejected, so we checked our credit scores. Mine was OK, but my husband's...
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Cyprus savings levy: how safe is your money? – Q&A
With the Cypriot government set to swipe up to 10% of savings, some people in the UK are beginning to worry about their moneyWhile Cypriots are outraged that the government is poised to swipe up to 10%...
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Which? calls for government action on nuisance phone calls and texts
Consumer rights group Which? blames claims management companies for plaguing people with unwanted communicationsThe government must take immediate action to curb the spread of nuisance calls and texts,...
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Energy bills push UK inflation to nine-month high
Officials blame rise in consumer prices index to 2.8% on hikes in domestic energy tariffs and a increase in petrol pricesThe annual rate of inflation rose for the first time in five months in February...
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Payday lender shut down by OFT over identity fraud
MCO Capital banned from lending, after fraudsters used personal details of more than 7,000 individuals to take out loansPayday lender MCO Capital has been shut down by the Office of Fair Trading, after...
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Organic sales slip again amid economic gloom
Soil Association report says organic purchases are down 1.5% annually but are booming online, with Ocado sales up 6.4%Sales of organic products in the UK have fallen by 1.5% over the past year,...
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Lloyds scraps quarterly sales bonuses for bank staff
Annual sales-related incentives stay in place but greater focus is placed on rewarding customer serviceLloyds Bank is to scrap quarterly sales targets and restructure its bonus scheme so staff are...
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Kitchen firm fined £90,000 for cold-calling
DM Design becomes first firm to be fined by the Information Commissioner's Office after it 'blighted the public' with unsolicited marketing callsA Glasgow-based firm has been fined £90,000 for...
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Facebook users risk identity theft, says famous ex-conman
Advertising Week Europe: Frank Abagnale, portrayed in Spielberg's Catch Me if You Can, and now an FBI security expert, warns of danger to childrenFrank Abagnale, the man dubbed the world's greatest...
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Budget 2013: most will be worse off under George Osborne
On the crucial 'pound in your pocket' test George Osborne fails, with the cuts in direct taxes offset by rises in indirect taxes and the loss of tax credits and benefitsGeorge Osborne has contrived to...
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Budget 2013 live clinic: ask the experts
From announcements on Help to Buy to an increased personal allowance, George Osborne's budget will impact on your pocket. Put your questions to our panel of experts to see howGeorge Osborne's plan to...
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Budget 2013: how it affects you
Will the budget put money in your pocket – or take it away? Parent or a pensioner, we spell out exactly what it means to youPLUS: Live clinic: Put your questions to our panelClick here to find out...
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Budget 2013 calculator: will you be worse off?
Use our calculator to work out the impact of George Osborne's 2013 budget on your household income then share your outcome in a commentShare your resultsWill the measures outlined in the budget mean...
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