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What are my rights if garage damages my car?
The garage returned my immaculate car with hastily-repaired damage to the rear doorMy immaculate car was damaged during a recent visit to my authorised service centre. The damage had been covered up by...
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Buying a used car? 'Peace of mind' comes at a price
Cautious used car buyers can opt to pay £260 for the AA to inspect a vehicle. But is it worth it? One unhappy customer, facing up to £2,000 in repairs, thinks notIt is sold as a "peace of mind" service...
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Solar panels loan raises roof for households
Engensa's solar panel loan allows households to own their system and keep all income generated through feed-in tariffsHouseholders who want to install solar panels on their roof, but can't stump up the...
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First Capital Connect prosecution could cost me a heavy penalty
First Capital Connect failed to follow guidelines after appeal over penalty fareI was recently subject to a First Capital Connect (FCC) penalty fare. I wanted to appeal, so chose the option of...
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End of line for 'free' financial advice
The end of 'free' financial advice, following a review by the FSA, could make it harder for those with moderate savings to get helpConsumers could struggle to find "free" advice about money matters...
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Students see rents go through the roof
Cost of student rents up 25% in some areas of countrySchool leavers waiting for their A-level results this week could have more than grades to worry about: the cost of student housing is up by as much...
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Aviva to trial smartphone car insurance technology
Android app will monitor a driver's first 200 miles, with discounts on premiums offered to safe driversDrivers with motor insurance policies from Aviva are being invited to trial technology which...
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Rail fare rises: Protests may herald U-turn on coalition plans
Government hints it may back down over planned increases in the face of mounting oppositionPassenger groups and unions are stepping up pressure over train fares with a day of action, as the government...
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Rail fare rises: how to keep your ticket prices as low as possible
From season tickets to rerouting and flexible working, here's how you might be able to reduce the impact of rail fare risesRail fares in England are set to rise by up to 11.2% in January 2013, pushing...
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UK inflation rises again after recent falls
A sharp rise in air fares and less discounting at clothes shops pushed up inflation in the UK to 2.6% last monthA sharp rise in air fares and less discounting at clothes shops pushed up inflation in...
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Rail fares set to rise by 6.2% in January
Passenger groups protest over planned rises that will result in some season tickets costing £1,000 more in 2015 than in 2011Train passengers in England face even greater fare rises than anticipated...
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London 2012 Paralympic tickets: everything you need to know
Ticket sales for the Paralympic Games have been high, but it is still possible to get to major events by staying informedCan I still buy Paralympics tickets?Yes, there are still tickets available on...
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HMRC prepares penalty fines for tax return dodgers
Revenue & Customs set to issue penalty letters to around 500,000 people who have not filed tax returns for 2010/2011Around half a million people who still have not filed tax returns for the 2010/11...
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What are rail passengers getting in return for the 6.2% fare rise?
Essentially just a bigger hole in the wallet – but the wider question is should the commuter or taxpayer be footing the bill?So just what are rail passengers getting for their extra 6.2%? For all the...
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Inflation: when the commute costs £5,000 | Editorial
Which has gone up more in the five years since the financial crisis began: wages or food prices?School may be out for summer, but it's never too late for a quiz – especially when the answer could help...
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Consumers misled over 'fixed' mobile phone contracts
Which? says 82% of staff in stores it visited wrongly told customers that the number of minutes, texts, data and price would stay the same throughout a contractThe vast majority of mobile phone stores...
View ArticleVirgin Trains v FirstGroup: which is best?
FirstGroup has ousted Virgin Trains from the west coast mainline. How do the companies compare?Hilary Osborne
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Letters: Rising rail fares and the battle over investment
The prime minster and the deputy prime minister announced spending of £9bn on the railways on 16 July, but left their minister for transport to tell us fares are to be increased to pay for it...
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Foreign currency: top tips for buying your holiday money
Avoid the pitfalls of low exchange rates, high commission charges and unexpected fees when spending overseasThe flight is booked, the capsule wardrobe packed and you've worked out the fastest way to...
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Petrol price war boosts UK retail sales
ONS says the better-than-expected performance of retailers in July was largely due to cut-price fuel deals from supermarketsPetrol price cuts by supermarkets and bargain offers in the high street...
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